Victoria secret returns by mail
Victoria's Secret offers a return policy that allows customers to return or exchange items purchased online or in-store. Here are the details:
Return Policy:
- You can return or exchange items within 30 days of the original purchase date.
- Items must be in their original condition with all tags and packaging intact.
- Returns and exchanges are only accepted for items purchased from Victoria's Secret's official website, stores, or catalog.
Return Process:
- Go to the Victoria's Secret website and sign in to your account.
- Click on "My Account" and then "Order History" to find the order containing the item you want to return.
- Click on the "Return" button next to the item and follow the prompts to initiate the return process.
- Print a return shipping label and attach it to the outside of the package.
- Ship the item back to Victoria's Secret using a trackable shipping method.
Return Shipping:
- Victoria's Secret offers free return shipping on all online orders.
- You can also use your own shipping method, but you'll need to pay for the return shipping cost.
Refunds:
- Refunds will be issued in the original form of payment.
- Refunds typically take 5-7 business days to process after receiving the returned item.
Exchanges:
- You can exchange an item for a different size, color, or style.
- Exchanges are only accepted for items of equal or lesser value.
- You'll need to pay any price difference between the original item and the exchanged item.
Exceptions:
- Some items, such as final sale items, gift cards, and personalized items, are not eligible for returns or exchanges.
- Victoria's Secret reserves the right to deny any return or exchange if the item is not in its original condition or if it's missing tags or packaging.
It's always a good idea to review the return policy and process before making a purchase, especially if you're unsure about the fit or quality of an item.