What can be done if someone opens your mail austr
A frustrating and potentially concerning situation! If someone has opened your mail in Australia, here are some steps you can take:
- Report the incident to Australia Post: Contact Australia Post's Customer Service on 13 13 18 (or +61 3 8847 9040 if calling from overseas) and report the incident. They will investigate and may be able to provide more information about the incident.
- Contact the sender: Reach out to the sender of the mail and inform them about the incident. They may be able to provide additional information or take further action.
- Contact the relevant authorities: If you suspect that the mail was opened by someone with malicious intent, you may want to contact the Australian Federal Police (AFP) or your local police station to report the incident. They will investigate and take appropriate action.
- Check for identity theft: If your mail was opened and your personal information was accessed, you should check your credit reports and financial statements for any suspicious activity. You can contact the Australian Securities and Investments Commission (ASIC) for assistance.
- Consider a mail redirection: If you're concerned about the security of your mail, you can consider redirecting your mail to a secure location, such as a post office box or a trusted friend or family member.
- Take steps to prevent future incidents: Consider using a secure mailbox or a locking mailbox to prevent unauthorized access to your mail. You can also use a mail tracking service to monitor the delivery of your mail.
Under the Australian Postal Industry Act 1989, Australia Post has a duty to protect the privacy and security of mail. If your mail has been opened or tampered with, you may be able to make a complaint to the Australian Communications and Media Authority (ACMA).
Remember to always keep your mail secure and report any suspicious activity to the relevant authorities.