What happens to mails in smartbox mail

Smartbox Mail is a secure and automated mailroom solution that uses a combination of technology and human processing to handle and sort mail. Here's an overview of what happens to your mail once it's deposited into a Smartbox Mail unit:

  1. Deposit: You deposit your mail into the Smartbox Mail unit, which is typically located in a secure location such as a lobby or reception area.
  2. Scanning: The mail is scanned using a high-speed scanner, which captures the image of each piece of mail and extracts relevant information such as the sender's address, recipient's address, and any relevant barcodes.
  3. Sorting: The scanned mail is then sorted using a combination of automated and manual processes. Automated sorting is done using optical character recognition (OCR) and barcode recognition to identify and sort mail by zip code, recipient, or other criteria. Human processing is used to handle any mail that cannot be sorted automatically, such as packages or irregularly shaped items.
  4. Tracking: Each piece of mail is tracked and monitored throughout the process, allowing you to track the status of your mail online or through a mobile app.
  5. Processing: Mail is then processed and prepared for delivery. This may include tasks such as:
    • Removing any unnecessary packaging or inserts
    • Flattening or folding mail to reduce bulk
    • Applying postage or stamps
    • Adding any necessary handling instructions (e.g. "Fragile" or "Do Not Bend")
  6. Delivery: The processed mail is then delivered to the recipient's mailbox or handed to the recipient by a courier or postal service.
  7. Reporting: Smartbox Mail provides detailed reporting and analytics on mail volume, type, and delivery status, allowing you to track your mail and make data-driven decisions.

Smartbox Mail offers a range of benefits, including:

Overall, Smartbox Mail is designed to provide a secure, efficient, and cost-effective solution for handling and sorting mail.