What is a royal mail customer service point
A Royal Mail Customer Service Point (CSP) is a location where customers can access a range of Royal Mail services and products. These points are usually located in convenient locations such as post offices, supermarkets, and other retail outlets.
At a Royal Mail Customer Service Point, customers can:
- Send and receive mail and parcels: Customers can send and receive mail and parcels, including international shipments.
- Buy stamps and other postal products: Customers can purchase stamps, stamp books, and other postal products, such as packaging materials and envelopes.
- Track and trace parcels: Customers can track and trace their parcels using Royal Mail's tracking service.
- Return items: Customers can return items to the sender or to Royal Mail using a returns service.
- Access Royal Mail services: Customers can access a range of Royal Mail services, including Special Delivery, Signed For, and Guaranteed Next Day Delivery.
- Get advice and assistance: Royal Mail staff at the Customer Service Point can provide advice and assistance on postal services, products, and procedures.
Royal Mail Customer Service Points are usually staffed by trained Royal Mail employees who can help customers with their postal needs. Some CSPs may also offer additional services, such as photocopying, printing, and scanning.
You can find your nearest Royal Mail Customer Service Point by visiting the Royal Mail website and using their "Find a Post Office" tool.