What is mail processing clerk
A Mail Processing Clerk is an entry-level position in the United States Postal Service (USPS) that involves processing and sorting mail and packages. The specific duties and responsibilities of a Mail Processing Clerk may vary depending on the location and the needs of the post office, but some common tasks include:
- Sorting and processing mail: Mail Processing Clerks sort and categorize mail and packages by zip code, destination, and other criteria to ensure they are delivered to the correct location.
- Operating mail processing equipment: Mail Processing Clerks operate various machines and equipment, such as automated sorting machines, scales, and conveyors, to process and sort mail.
- Handling and processing packages: Mail Processing Clerks handle and process packages, including tracking and tracing packages, and ensuring they are delivered to the correct location.
- Maintaining accurate records: Mail Processing Clerks maintain accurate records of mail and packages, including tracking numbers, weights, and destinations.
- Providing customer service: Mail Processing Clerks may be responsible for providing customer service to the public, answering questions, and resolving issues related to mail and package delivery.
- Maintaining a clean and organized work environment: Mail Processing Clerks are responsible for maintaining a clean and organized work environment, including the mail processing area and surrounding areas.
- Working in a fast-paced environment: Mail Processing Clerks work in a fast-paced environment, often under tight deadlines, to ensure mail and packages are processed and delivered on time.
Some of the skills and qualifications required to be a successful Mail Processing Clerk include:
- Ability to lift and carry heavy packages and mailbags
- Ability to work in a fast-paced environment and meet deadlines
- Basic math skills and ability to accurately count and weigh mail and packages
- Ability to follow instructions and procedures
- Good communication and customer service skills
- Ability to work independently and as part of a team
- Basic computer skills and ability to use software and equipment
Mail Processing Clerks typically work in a post office or mail processing facility, and may work varying shifts, including evenings, weekends, and holidays. The job requires physical stamina, attention to detail, and the ability to work in a fast-paced environment.