What is the job of the mailer
A mailer, also known as a mail handler or postal clerk, is an essential role in the postal service industry. Their primary job is to sort, process, and deliver mail and packages to customers. Here are some of the key responsibilities of a mailer:
- Sorting and Processing Mail: Mailers sort mail and packages by zip code, street address, or other criteria to ensure they are delivered to the correct location.
- Scanning and Tracking: Mailers use scanners to track and record the movement of mail and packages, ensuring that they are accurately tracked and delivered.
- Delivering Mail and Packages: Mailers deliver mail and packages to customers, either by foot, bike, or vehicle, depending on the location and volume of mail.
- Handling Customer Inquiries: Mailers may answer customer questions about mail delivery, tracking, and other postal services.
- Maintaining Postal Equipment: Mailers are responsible for maintaining and repairing postal equipment, such as scanners and sorting machines.
- Counting and Balancing Mail: Mailers count and balance mail to ensure that the correct number of pieces are delivered to each location.
- Working in a Fast-Paced Environment: Mailers work in a fast-paced environment, often under tight deadlines, to ensure that mail is delivered on time.
- Lifting and Carrying: Mailers may be required to lift and carry heavy packages and mailbags, which can be physically demanding.
- Working in Various Weather Conditions: Mailers may work in various weather conditions, including extreme temperatures, rain, or snow.
- Maintaining a High Level of Accuracy: Mailers must maintain a high level of accuracy when sorting, processing, and delivering mail to ensure that it reaches the correct destination.
Overall, the job of a mailer requires attention to detail, physical stamina, and excellent customer service skills.