What is the mail recovery center

The Mail Recovery Center (MRC) is a facility operated by the United States Postal Service (USPS) that specializes in recovering and returning lost, undeliverable, and misdirected mail. The MRC is located in Atlanta, Georgia, and is one of the largest and most advanced mail recovery facilities in the world.

The MRC receives millions of pieces of mail each year that are unable to be delivered due to various reasons such as:

  1. Undeliverable addresses: Mail that is addressed to a non-existent or invalid address.
  2. Missed deliveries: Mail that was not delivered to the intended recipient due to various reasons such as the recipient being away, the mail being lost, or the delivery being missed.
  3. Mail that was sent to the wrong address: Mail that was sent to an incorrect address, often due to errors in the address label or the recipient's move.
  4. Mail that was damaged or destroyed: Mail that was damaged or destroyed during transit, making it unable to be delivered.

The MRC uses advanced technology and manual processing to sort and identify the mail, and then attempts to return it to the sender or the intended recipient. The facility has a team of experts who work to:

  1. Sort and categorize the mail: Mail is sorted and categorized based on its condition, contents, and other factors to determine the best course of action.
  2. Identify the sender: The MRC uses various methods to identify the sender, including checking the return address, using databases, and contacting the sender's organization.
  3. Attempt to return the mail: The MRC attempts to return the mail to the sender or the intended recipient using various methods, including sending it back to the sender, forwarding it to the intended recipient, or holding it for pickup.

The MRC plays a critical role in ensuring that mail is delivered efficiently and effectively, and helps to reduce the amount of mail that is lost or undeliverable.