Why can't i access my old hotmail mail

There could be several reasons why you're unable to access your old Hotmail account. Here are some possible explanations:

  1. Account Deletion: Hotmail was rebranded as Outlook.com in 2013, and Microsoft started deleting inactive Hotmail accounts in 2014. If your account was inactive for a long time, it might have been deleted.
  2. Account Suspension: If you've been using your Hotmail account for a long time, it's possible that your account was suspended due to inactivity or suspicious activity. You can try contacting Microsoft Support to see if your account can be reinstated.
  3. Password Reset: If you've forgotten your password, you won't be able to access your account. Try resetting your password using the "Forgot password" option on the Outlook.com login page.
  4. Account Hacked: Unfortunately, it's possible that your account was hacked, and the hacker changed your password or deleted your account. If you suspect this might be the case, contact Microsoft Support to report the issue.
  5. Domain Name Change: In 2012, Microsoft changed the domain name from Hotmail.com to Outlook.com. If you're trying to access your account using the old Hotmail.com domain, it might not work. Try accessing your account using the Outlook.com domain instead.
  6. Account Migration: In 2013, Microsoft migrated all Hotmail accounts to Outlook.com. If your account was migrated, you might need to use your Outlook.com login credentials to access your account.

To try and access your old Hotmail account, follow these steps:

  1. Go to the Outlook.com login page and enter your Hotmail email address.
  2. Click on "Forgot password" and follow the password reset process.
  3. If you're unable to reset your password, try contacting Microsoft Support for assistance.

Remember to always keep your account information and passwords secure to avoid any issues in the future!