Why does my outlook mail look different

There are several reasons why your Outlook mail might look different. Here are some possible explanations:

  1. New Outlook Web App: Microsoft has been rolling out a new version of the Outlook Web App, which has a different design and layout. This new version is designed to be more modern and user-friendly, but it may take some getting used to.
  2. Browser or Device Change: If you've switched to a different browser or device, the layout and design of your Outlook mail may have changed. Different browsers and devices can render web pages differently, which can affect the appearance of your email.
  3. Theme or Skin Change: Outlook allows you to customize the theme or skin of your email interface. If you've changed your theme or skin, it may look different from the default setting.
  4. Add-ins or Plugins: If you've installed add-ins or plugins for Outlook, they may be affecting the appearance of your email. Some add-ins can change the layout or design of your email, so try disabling them to see if it makes a difference.
  5. Email Client Update: If you're using the Outlook desktop client, it may have updated to a new version, which can change the appearance of your email.
  6. Server-Side Changes: Microsoft may have made changes to the server-side rendering of Outlook emails, which can affect the way they appear in your inbox.
  7. Customization by Your Organization: If you're using Outlook through your organization's email account, your IT department may have customized the appearance of your email interface.

To troubleshoot the issue, you can try the following:

  1. Check if you're using the new Outlook Web App by looking for the "New Outlook" logo in the top left corner of your email interface.
  2. Try switching to a different browser or device to see if the issue persists.
  3. Check your theme or skin settings to see if you've accidentally changed them.
  4. Disable any add-ins or plugins you've installed to see if they're causing the issue.
  5. Check for updates to your Outlook desktop client or browser.
  6. Contact your IT department if you're using Outlook through your organization's email account to see if they've made any changes to the email interface.

If you're still having trouble, feel free to provide more details about the changes you're seeing, and I'll do my best to help you troubleshoot the issue.