Why does my yahoo mail app keep closing

Frustrating! There could be several reasons why your Yahoo Mail app keeps closing. Let's troubleshoot together to identify the possible causes:

  1. Outdated app version: Ensure you're running the latest version of the Yahoo Mail app. Check the App Store (for iOS) or Google Play Store (for Android) for updates.
  2. Server issues: Yahoo Mail servers might be experiencing technical difficulties, causing the app to close. Try checking the Yahoo Mail status page or Twitter account for any service disruptions.
  3. Cache and data issues: Clearing the app's cache and data might resolve the issue. For Android:
    • Go to Settings > Apps > Yahoo Mail > Storage > Clear Cache and Clear Data.
    • For iOS:
      • Go to Settings > [your name] > Storage & iCloud Usage > Manage Storage > Yahoo Mail > Offload App.
  4. Conflict with other apps: Another app might be interfering with Yahoo Mail. Try closing all other apps and see if the issue persists.
  5. Device storage issues: Low storage space on your device can cause apps to crash. Check your device's storage capacity and consider freeing up space by deleting unnecessary files or apps.
  6. Compatibility issues: If you're using an older device or operating system, it might not be compatible with the latest Yahoo Mail app version. Check the app's system requirements.
  7. Login issues: Ensure you're logged in correctly. Try logging out and logging back in to see if the issue persists.
  8. Push notifications: Disable push notifications for Yahoo Mail and see if the issue resolves. Go to Settings > Notifications > Yahoo Mail > toggle off "Allow Notifications".
  9. App permissions: Check the app's permissions and ensure they're set correctly. For Android:
    • Go to Settings > Apps > Yahoo Mail > Permissions > toggle off any unnecessary permissions.
    • For iOS:
      • Go to Settings > [your name] > Yahoo Mail > toggle off any unnecessary permissions.
  10. Reinstall the app: If none of the above steps work, try reinstalling the Yahoo Mail app.

If none of these troubleshooting steps resolve the issue, you can try contacting Yahoo Mail support for further assistance.