Why does royal mail tracking not work

The frustration of Royal Mail tracking not working! There are several reasons why Royal Mail tracking might not be functioning as expected. Here are some possible explanations:

  1. Incorrect tracking number: Double-check that you have entered the correct tracking number. Make sure it's the 13-digit code starting with "RW" or "PA" (for parcels) or "ER" (for letters).
  2. Tracking number not scanned: Royal Mail might not have scanned the package at a specific point in its journey, which can cause tracking issues. This is more common for items sent via Royal Mail's economy services.
  3. Network issues: Technical problems with Royal Mail's tracking system or internet connectivity can cause delays or errors in tracking updates.
  4. Package not tracked: Some items, like small packets or items sent via Royal Mail's non-trackable services, might not be tracked.
  5. Delivery to a remote area: Tracking updates might be delayed or unavailable for packages delivered to remote or hard-to-reach areas.
  6. Customs clearance issues: Delays in customs clearance can cause tracking updates to be delayed or unavailable.
  7. Royal Mail's system maintenance: Royal Mail occasionally performs system maintenance, which can cause tracking issues.
  8. Third-party issues: If you're using a third-party shipping service or app, there might be technical issues or compatibility problems that affect tracking.
  9. Package lost or misdirected: Unfortunately, it's possible that the package has been lost or misdirected during transit, which can cause tracking issues.
  10. Outdated browser or software: Using an outdated browser or software can cause compatibility issues with Royal Mail's tracking system.

If you're experiencing issues with Royal Mail tracking, you can try the following:

  1. Check the Royal Mail website for any known issues or maintenance notifications.
  2. Contact Royal Mail customer service to report the issue and ask for assistance.
  3. Check with the sender or recipient to see if they have any information about the package's status.
  4. Consider using a tracking app or service that integrates with Royal Mail's system, such as TrackMyPackage or Parcel Monkey.

Remember to stay patient and persistent, and hopefully, you'll be able to resolve the issue and track your package successfully!