Why is my mail merge not sending

The frustration of a mail merge not sending! Let's troubleshoot together to identify the issue. Here are some common reasons why your mail merge might not be sending:

  1. Incorrect email addresses: Double-check that the email addresses in your data source are correct and formatted correctly (e.g., no typos, no extra spaces).
  2. Email address validation: Ensure that your mail merge software or email client is configured to validate email addresses. This can help prevent errors and ensure that only valid email addresses are sent.
  3. Email server issues: Check your email server's status and ensure it's not experiencing any outages or maintenance. You can try sending a test email to a different recipient to see if the issue is specific to your mail merge.
  4. Mail merge software or plugin issues: If you're using a mail merge software or plugin, ensure it's up-to-date and functioning correctly. Try restarting the software or plugin to see if it resolves the issue.
  5. Data source issues: Verify that your data source is correctly connected and that the data is being pulled correctly. Check for any errors or inconsistencies in the data.
  6. Email content issues: Review your email content to ensure it's not too large or contains any formatting issues that might prevent it from sending. Try sending a simplified version of the email to see if the issue is related to the content.
  7. SMTP settings: If you're using a custom SMTP server, ensure that the settings are correct and configured properly. You can try using a different SMTP server or contacting your email provider for assistance.
  8. Firewall or antivirus software issues: Firewalls or antivirus software might be blocking the email send. Try temporarily disabling these programs or configuring them to allow email sending.
  9. Mail merge configuration: Review your mail merge configuration to ensure that it's set up correctly. Check for any errors or inconsistencies in the configuration.
  10. Server-side issues: If you're using a cloud-based email service, there might be server-side issues preventing the email from sending. Try contacting the email service provider for assistance.

To troubleshoot further, you can try the following:

I hope these suggestions help you identify and resolve the issue with your mail merge not sending.