Why is the royal mail tracking not working

The frustration of not being able to track your package!

There could be several reasons why Royal Mail tracking is not working. Here are some possible causes:

1. Incorrect tracking number: Double-check that you have entered the correct tracking number. Make sure it's the 13-digit code starting with "RW" or "PA" (for Royal Mail).
2. Tracking number not scanned: Royal Mail may not have scanned the package at a specific point in its journey, which can cause tracking issues. This is more common for international shipments.
3. Network or server issues: Technical problems with Royal Mail's tracking system or their website can cause tracking issues. Try refreshing the page or checking again later.
4. Package not yet scanned: If the package has just been dispatched, it may not have been scanned yet. Check the estimated delivery date and try tracking again later.
5. Package held in customs: If you're tracking an international package, it may be held in customs, which can cause delays and tracking issues.
6. Royal Mail system maintenance: Royal Mail may be performing maintenance or updates on their tracking system, which can cause temporary issues.
7. Browser or device issues: Try using a different browser or device to see if the issue persists.
8. Package lost or misdirected: Unfortunately, it's possible that the package has been lost or misdirected during transit. Contact Royal Mail customer service to report the issue.

To troubleshoot the issue, you can try the following:

1. Check the Royal Mail website for any known issues or maintenance notifications.
2. Contact Royal Mail customer service via phone, email, or online chat to report the issue and get assistance.
3. Check with the sender or the recipient to see if they have any information about the package's status.
4. Try tracking the package on a different day or at a different time to see if the issue resolves itself.

I hope this helps you resolve the issue with Royal Mail tracking!