Wight fibre email thread

A weighty fibre email thread! Here's an example:

Subject: Urgent: Fibre Optic Cable Replacement

From: John Smith [email protected] To: Jane Doe [email protected], Bob Johnson [email protected] Date: March 12, 2023 14:30

Hi Jane, Bob,

I hope this email finds you well. I'm writing to inform you that we've received a notification from our fibre optic cable provider that one of our main cables is due for replacement. This is a critical infrastructure component that supports our entire network, and any downtime could have significant consequences for our business.

The replacement process is scheduled to begin on March 20th and is expected to take approximately 5 days to complete. During this time, we'll be experiencing some disruptions to our internet and phone services. I've attached a detailed schedule of the planned outages to this email.

I've also arranged for a backup connection to be set up to minimize the impact on our operations. However, I want to stress the importance of this replacement and the potential risks associated with not completing it. I've spoken to our fibre optic provider, and they've assured me that this is a necessary step to ensure the long-term reliability of our network.

Please review the attached schedule and let me know if you have any questions or concerns. I'll be available to discuss this further if needed.

Best, John Smith

Attachments:

Reply 1:

From: Jane Doe [email protected] To: John Smith [email protected] Date: March 12, 2023 15:15

Hi John,

Thanks for keeping us informed about the fibre optic cable replacement. I've reviewed the attached schedule and have a few questions. Can you confirm that the backup connection will be able to support our critical applications during the outage? Also, are there any plans to test the new cable before switching over to it?

Best, Jane Doe

Reply 2:

From: John Smith [email protected] To: Jane Doe [email protected] Date: March 12, 2023 16:00

Hi Jane,

Thanks for your prompt response. I've confirmed with our fibre optic provider that the backup connection will be able to support our critical applications during the outage. As for testing the new cable, we'll be conducting a series of tests before switching over to ensure its integrity and reliability.

I'll also be scheduling a meeting with the IT team to review the backup plan and answer any further questions you may have.

Best, John Smith

Reply 3:

From: Bob Johnson [email protected] To: John Smith [email protected] Date: March 13, 2023 09:00

Hi John,

I've reviewed the schedule and have a few concerns about the impact on our customer-facing services. Can you provide more information on how we'll be handling customer inquiries during the outage? Will we have a dedicated team available to respond to any issues that may arise?

Best, Bob Johnson