Will royal mail text me
Royal Mail, the UK's postal service, does offer text messaging services to customers in certain circumstances. Here are some scenarios where Royal Mail might text you:
- Delivery updates: If you've opted for a tracked service, such as Royal Mail Tracked 24 or Royal Mail Special Delivery, you may receive text updates on the status of your parcel, including delivery attempts and any issues that may arise.
- Delivery attempts: If Royal Mail is unable to deliver a parcel to your address, they may send a text to inform you of the attempted delivery and provide details on how to arrange a redelivery or collect the parcel from a local post office.
- Special Delivery: If you've used Royal Mail's Special Delivery service, which guarantees delivery by 1 pm or 9 am, you may receive text updates on the status of your parcel, including delivery attempts and any issues that may arise.
- Parcelforce: If you've used Parcelforce, a parcel delivery service operated by Royal Mail, you may receive text updates on the status of your parcel, including delivery attempts and any issues that may arise.
To receive text updates from Royal Mail, you'll need to:
- Track your parcel: Make sure you've tracked your parcel using Royal Mail's tracking service.
- Opt-in for text updates: When you track your parcel, you may be given the option to opt-in for text updates. If you choose to opt-in, you'll receive text messages with updates on the status of your parcel.
- Check your phone settings: Ensure that your phone is set to receive text messages from Royal Mail. You may need to add Royal Mail's SMS number (e.g., 61123) to your contacts or allow messages from unknown numbers.
Remember that Royal Mail may not always be able to send text updates, especially if there are issues with your phone number or if you're not opted-in for text updates. If you're concerned about not receiving updates, you can always contact Royal Mail's customer service team for assistance.