Windows 10 mail keeps asking to fix account

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the "Fix Account" prompt in Windows 10 Mail:

  1. Restart Mail: Sometimes, a simple restart can resolve the issue. Close the Mail app, wait for a few seconds, and then reopen it.
  2. Check Account Settings: Ensure that your email account settings are correct. Go to Settings (Win + I) > Accounts > Mail, and check the following:
    • Make sure the account is set up correctly (username, password, and server settings).
    • Verify that the account is enabled.
    • Check if the account is set to use the correct protocol (IMAP or POP3).
  3. Check Account Password: Ensure that your email account password is correct. If you've changed your password recently, try updating it in the Mail app.
  4. Remove and Re-add Account: Try removing the account and then re-adding it:
    • Go to Settings (Win + I) > Accounts > Mail.
    • Select the account you're having issues with.
    • Click "Remove" and then "Yes" to confirm.
    • Wait for a few seconds, then click "Add account" and follow the prompts to re-add the account.
  5. Check for Server Issues: If you're experiencing issues with your email provider's servers, try checking their status page or contacting their support team.
  6. Update Mail App: Ensure that the Mail app is up to date:
    • Go to the Microsoft Store.
    • Search for "Mail" and click on the app.
    • Click "Update" if an update is available.
  7. Reset Mail App: If none of the above steps work, try resetting the Mail app:
    • Go to Settings (Win + I) > Apps > Mail.
    • Click "Advanced options" and then "Reset".
    • Confirm that you want to reset the app.
  8. Re-register Mail App: If resetting the app doesn't work, try re-registering the Mail app:
    • Press the Windows key + R to open the Run dialog.
    • Type wsreset and press Enter.
    • Wait for the process to complete.
  9. Check for Conflicting Apps: If you're using other email clients or apps, try closing them or uninstalling them to see if they're causing conflicts with the Mail app.
  10. Contact Microsoft Support: If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance.

I hope these steps help you resolve the "Fix Account" prompt in Windows 10 Mail.