Windows 11 mail outbox not sending

Frustrating! Don't worry, I'm here to help you troubleshoot the issue with your Windows 11 Mail app's outbox not sending emails. Let's go through some steps to resolve the problem:

Step 1: Check your internet connection

Ensure your internet connection is stable and working properly. Try opening a web browser and checking if you can access websites. If not, restart your router or modem and try again.

Step 2: Restart the Mail app

Sometimes, a simple restart can resolve the issue. Close the Mail app, wait for a few seconds, and then reopen it.

Step 3: Check your account settings

Ensure your email account settings are correct:

  1. Open the Mail app and go to the "Settings" (gear icon) > "Accounts".
  2. Select your email account and click on "Manage".
  3. Verify that your email address, password, and server settings are correct.
  4. If you're using two-factor authentication (2FA), ensure you've enabled it correctly.

Step 4: Check your outbox

Try sending a test email to yourself or a friend to see if the issue is specific to a particular recipient or email content. Also, check your outbox to see if any emails are stuck in the queue:

  1. Open the Mail app and go to the "Outbox" folder.
  2. Check if there are any emails stuck in the outbox. If so, try sending them again.

Step 5: Disable and re-enable your email account

Try disabling and re-enabling your email account:

  1. Go to the "Settings" (gear icon) > "Accounts".
  2. Select your email account and click on "Manage".
  3. Click on "Disable" and then "Enable" to re-enable your account.

Step 6: Check for updates

Ensure your Mail app is up-to-date:

  1. Go to the "Settings" (gear icon) > "Update & Security".
  2. Check for updates and install any available updates.

Step 7: Reset the Mail app

If none of the above steps work, try resetting the Mail app:

  1. Go to the "Settings" (gear icon) > "Apps".
  2. Find the "Mail" app and click on it.
  3. Click on "Advanced options" and then "Reset".
  4. Confirm that you want to reset the app.

Step 8: Reinstall the Mail app

If all else fails, try reinstalling the Mail app:

  1. Go to the "Settings" (gear icon) > "Apps".
  2. Find the "Mail" app and click on it.
  3. Click on "Uninstall" and then "Yes" to confirm.
  4. Restart your device and reinstall the Mail app from the Microsoft Store.

If none of these steps resolve the issue, you may want to try contacting your email provider's support team or Microsoft Support for further assistance.