Windows mail app not opening
Frustrating! Don't worry, I'm here to help you troubleshoot the issue with the Windows Mail app not opening. Let's go through some possible solutions together:
- Restart the Mail app: Sometimes, a simple restart can resolve the issue. Try closing the Mail app and reopening it.
- Check for updates: Ensure that your Windows 10 is up to date. Go to Settings > Update & Security > Windows Update and check for any available updates. Install any updates and restart your computer.
- Reset the Mail app: You can try resetting the Mail app to its default settings. Press the Windows key + R, type
wsreset.exe
, and press Enter. - Check for corrupted files: Corrupted files can cause issues with the Mail app. Run the built-in Windows troubleshooter to detect and fix any corrupted files:
- Press the Windows key + S to open the Search bar.
- Type
troubleshoot
and select the "Troubleshoot" option. - Click on "Additional troubleshooters" and select "System File Checker (SFC)".
- Follow the prompts to run the troubleshooter.
- Disable and re-enable the Mail app: Sometimes, disabling and re-enabling the Mail app can resolve the issue. Go to Settings > Apps > Mail, and toggle the switch to the "Off" position. Wait for 10 seconds and then toggle it back to the "On" position.
- Check for conflicts with other apps: If you've recently installed a new app, it might be causing a conflict with the Mail app. Try closing all other apps and see if the Mail app opens.
- Reset Windows Store cache: The Windows Store cache can sometimes cause issues with apps, including the Mail app. To reset the cache:
- Press the Windows key + R, type
wsreset.exe
, and press Enter. - Follow the prompts to reset the cache.
- Press the Windows key + R, type
- Uninstall and reinstall the Mail app: If none of the above steps work, you can try uninstalling and reinstalling the Mail app:
- Go to Settings > Apps > Mail, and click on the "Uninstall" button.
- Wait for the uninstallation to complete, then restart your computer.
- Go to the Microsoft Store and search for "Mail" to reinstall the app.
- System restore: If you've made recent changes to your system, you can try restoring your system to a previous point when the Mail app was working correctly:
- Go to Settings > Update & Security > Recovery > Open System Restore.
- Follow the prompts to select a restore point and complete the restore process.
If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft Support or a Windows expert.