Windows mail app not opening

Frustrating! Don't worry, I'm here to help you troubleshoot the issue with the Windows Mail app not opening. Let's go through some possible solutions together:

  1. Restart the Mail app: Sometimes, a simple restart can resolve the issue. Try closing the Mail app and reopening it.
  2. Check for updates: Ensure that your Windows 10 is up to date. Go to Settings > Update & Security > Windows Update and check for any available updates. Install any updates and restart your computer.
  3. Reset the Mail app: You can try resetting the Mail app to its default settings. Press the Windows key + R, type wsreset.exe, and press Enter.
  4. Check for corrupted files: Corrupted files can cause issues with the Mail app. Run the built-in Windows troubleshooter to detect and fix any corrupted files:
    • Press the Windows key + S to open the Search bar.
    • Type troubleshoot and select the "Troubleshoot" option.
    • Click on "Additional troubleshooters" and select "System File Checker (SFC)".
    • Follow the prompts to run the troubleshooter.
  5. Disable and re-enable the Mail app: Sometimes, disabling and re-enabling the Mail app can resolve the issue. Go to Settings > Apps > Mail, and toggle the switch to the "Off" position. Wait for 10 seconds and then toggle it back to the "On" position.
  6. Check for conflicts with other apps: If you've recently installed a new app, it might be causing a conflict with the Mail app. Try closing all other apps and see if the Mail app opens.
  7. Reset Windows Store cache: The Windows Store cache can sometimes cause issues with apps, including the Mail app. To reset the cache:
    • Press the Windows key + R, type wsreset.exe, and press Enter.
    • Follow the prompts to reset the cache.
  8. Uninstall and reinstall the Mail app: If none of the above steps work, you can try uninstalling and reinstalling the Mail app:
    • Go to Settings > Apps > Mail, and click on the "Uninstall" button.
    • Wait for the uninstallation to complete, then restart your computer.
    • Go to the Microsoft Store and search for "Mail" to reinstall the app.
  9. System restore: If you've made recent changes to your system, you can try restoring your system to a previous point when the Mail app was working correctly:
    • Go to Settings > Update & Security > Recovery > Open System Restore.
    • Follow the prompts to select a restore point and complete the restore process.

If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft Support or a Windows expert.