Windows mail stuck in outbox

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check the Outbox folder

  1. Open Windows Mail.
  2. Click on the "Outbox" folder in the left-hand menu.
  3. Check if there are any emails stuck in the Outbox. If there are, try sending them again by right-clicking on each email and selecting "Send".

Check for errors

  1. Open Windows Mail.
  2. Click on "File" > "Options" > "Mail".
  3. Under "Sending", check if there are any error messages or warnings.
  4. If you see an error message, try to resolve the issue by checking your internet connection, email account settings, or contacting your email provider.

Clear the Outbox

  1. Open Windows Mail.
  2. Click on the "Outbox" folder in the left-hand menu.
  3. Select all emails in the Outbox by pressing Ctrl+A.
  4. Right-click on the selected emails and select "Delete".

Check for corrupted emails

  1. Open Windows Mail.
  2. Click on "File" > "Options" > "Mail".
  3. Under "Receiving", check the box next to "Leave a copy of messages on the server".
  4. Close Windows Mail and restart it.
  5. Try sending an email to see if the issue is resolved.

Reset Windows Mail

  1. Open Windows Mail.
  2. Click on "File" > "Options" > "Mail".
  3. Click on the "Reset" button at the bottom of the window.
  4. Confirm that you want to reset Windows Mail.

Reinstall Windows Mail

  1. Go to the "Control Panel" > "Programs and Features" (in Windows 10) or "Control Panel" > "Add or Remove Programs" (in Windows 7).
  2. Find "Windows Mail" in the list of installed programs and click on it.
  3. Click on the "Uninstall" or "Remove" button.
  4. Follow the prompts to complete the uninstallation process.
  5. Restart your computer.
  6. Go to the "Control Panel" > "Programs and Features" (in Windows 10) or "Control Panel" > "Add or Remove Programs" (in Windows 7).
  7. Search for "Windows Live Essentials" (if you have it installed) and uninstall it.
  8. Download and install the latest version of Windows Live Essentials from Microsoft's website.
  9. Follow the prompts to complete the installation process.

If none of these steps resolve the issue, you may want to try resetting your email account settings or contacting your email provider for further assistance.