Yahoo mail google chrome problem
A frustrating issue! Let's troubleshoot the problem you're experiencing with Yahoo Mail in Google Chrome.
Symptoms:
- Yahoo Mail is not loading or is stuck on a loading screen.
- You're unable to access your Yahoo Mail account or receive emails.
- You're experiencing errors or crashes when trying to use Yahoo Mail in Google Chrome.
Troubleshooting steps:
- Clear browser cache and cookies:
- Press
Ctrl + Shift + Delete
(Windows/Linux) orCommand + Shift + Delete
(Mac) to open the Chrome settings. - Click on "Cookies and other site data" and "Cached images and files" to clear them.
- Confirm the action.
- Press
- Disable extensions:
- Click on the three vertical dots in the top right corner of Chrome and select "More tools" > "Extensions".
- Disable all extensions, then reload Yahoo Mail to see if the issue persists.
- Re-enable extensions one by one to identify the problematic extension.
- Check for Chrome updates:
- Click on the three vertical dots in the top right corner of Chrome and select "Help" > "About Google Chrome".
- If an update is available, install it and restart Chrome.
- Disable JavaScript:
- Press
F12
to open the Chrome Developer Tools. - Click on the "Elements" tab and then click on the "Elements" button.
- Disable JavaScript by clicking on the "Disable JavaScript" button.
- Reload Yahoo Mail to see if the issue persists.
- Press
- Check Yahoo Mail settings:
- Log out of Yahoo Mail and log back in.
- Check your account settings to ensure that your account is not locked or suspended.
- Try a different browser:
- Try accessing Yahoo Mail in a different browser, such as Mozilla Firefox or Microsoft Edge, to see if the issue persists.
- Contact Yahoo support:
- If none of the above steps resolve the issue, you can contact Yahoo support for further assistance.
Additional tips:
- Make sure you're using the latest version of Google Chrome.
- Check for any firewall or antivirus software blocking Yahoo Mail.
- Try accessing Yahoo Mail from a different device or network to rule out any network-related issues.
I hope these steps help you resolve the issue with Yahoo Mail in Google Chrome!