2 step mail chimp is not sending otp
Frustrating!
2-Step Verification (2SV) is a security feature in Mailchimp that requires users to enter a one-time password (OTP) sent to their email or phone number to verify their identity. If 2SV is not sending OTPs, it can cause issues with account access and email marketing campaigns.
Here are some troubleshooting steps to help resolve the issue:
- Check your 2SV settings: Ensure that 2SV is enabled for your Mailchimp account. Go to your account settings, then click on "Account" > "Settings" > "Security" > "Two-Step Verification". Make sure the toggle switch is turned on.
- Verify your email address: Ensure that your email address is correct and up-to-date in your Mailchimp account. If your email address is incorrect, update it and try sending the OTP again.
- Check your phone number: If you're using a phone number for 2SV, ensure that it's correct and up-to-date. If you've changed your phone number, update it in your Mailchimp account settings.
- Check your email filters: Some email filters might be blocking the OTP email. Check your email filters and ensure that emails from Mailchimp are not being flagged as spam.
- Try sending the OTP again: Sometimes, the OTP might not be sent immediately. Try sending the OTP again by clicking on the "Resend OTP" button.
- Check your account activity: If you've recently made changes to your account, such as updating your password or email address, it might be causing issues with 2SV. Check your account activity to see if there are any recent changes that could be causing the issue.
- Contact Mailchimp support: If none of the above steps resolve the issue, you can contact Mailchimp support for further assistance. They may be able to help you troubleshoot the issue or provide additional guidance.
Remember to always keep your account information up-to-date and secure to ensure smooth access to your Mailchimp account.