After windows update mail won't connect to my email

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Step 1: Check the Windows Update history

  1. Go to Settings > Update & Security > Windows Update > Update history.
  2. Check if there are any recent updates that might be causing the issue.
  3. If you find a recent update that might be causing the problem, you can try uninstalling it.

Step 2: Restart the Mail app

  1. Close the Mail app.
  2. Restart the Mail app by going to Settings > Apps > Mail > More > Restart.

Step 3: Check your email account settings

  1. Open the Mail app and go to Settings > Accounts > Your Email Account.
  2. Check if your email account settings are correct, including the email address, password, and server settings.
  3. Make sure that your email account is set to use the correct protocol (e.g., IMAP or POP3).

Step 4: Check your internet connection

  1. Ensure that your internet connection is stable and working properly.
  2. Try accessing your email account using a web browser to see if the issue is specific to the Mail app.

Step 5: Disable and re-enable your email account

  1. Go to Settings > Accounts > Your Email Account.
  2. Toggle the switch next to your email account to disable it.
  3. Wait for 30 seconds.
  4. Toggle the switch back to enable your email account.

Step 6: Reset the Mail app

  1. Go to Settings > Apps > Mail > More > Reset.
  2. Confirm that you want to reset the Mail app.

Step 7: Check for conflicts with other apps

  1. Check if any other apps are interfering with the Mail app's ability to connect to your email account.
  2. Try closing other apps that might be using the same email account or server settings.

Step 8: Contact your email provider

  1. If none of the above steps resolve the issue, contact your email provider's support team to see if there are any issues on their end.
  2. They may be able to help you troubleshoot the problem or provide additional guidance.

If none of these steps resolve the issue, you may want to consider reinstalling the Mail app or seeking further assistance from Microsoft Support.