Air india mail id for refund
Here are the Air India email IDs and contact details for refund-related queries:
Email IDs:
- Refund Department: [email protected]
- Customer Service: [email protected]
Phone Numbers:
- Refund Department: +91-11-2331 1111 (Monday to Friday, 9:30 AM to 6:00 PM IST)
- Customer Service: +91-11-2331 1111 (24x7)
Refund Process:
To initiate a refund, you can follow these steps:
- Log in to your Air India account on the website or mobile app.
- Go to the "My Bookings" section and select the booking for which you want to request a refund.
- Click on "Refund" and follow the prompts to submit your refund request.
- Provide the required documentation, such as a cancelled ticket, medical certificate (if applicable), or other relevant documents.
- Air India will review your request and process the refund accordingly.
Refund Timelines:
The refund processing time may vary depending on the type of ticket and the reason for cancellation. Generally, Air India refunds are processed within 7-10 working days.
Refund Amount:
The refund amount will be credited to the original payment method used to book the ticket. If the ticket was booked using a credit card, the refund will be credited to the same credit card.
Refundable and Non-Refundable Tickets:
Air India has a refund policy for both refundable and non-refundable tickets. Refundable tickets can be refunded in full or partially, depending on the reason for cancellation. Non-refundable tickets are subject to a cancellation fee, and the remaining amount will be credited to the passenger's account.
Remember to check the Air India website or contact their customer service for the most up-to-date information on refund policies and procedures.