Airtel customer care complaint mail
Here is a sample email that you can use as a template to lodge a complaint with Airtel customer care:
Subject: Complaint regarding [issue with your Airtel service]
Dear Airtel Customer Care Team,
I am writing to bring to your attention a complaint regarding my Airtel [service/plan] that I have been experiencing [briefly describe the issue you are facing]. The issue started on [date] and has been ongoing for [length of time].
The details of the issue are as follows:
- [Describe the issue in detail, including any error messages or symptoms you have experienced]
- I have tried [any troubleshooting steps you have taken so far] to resolve the issue, but unfortunately, it persists.
I have been a loyal customer of Airtel for [length of time] and have always been satisfied with the service. However, this issue has caused me significant inconvenience and distress. I would appreciate it if you could look into this matter urgently and take necessary steps to resolve it.
My Airtel account details are as follows:
- Account number: [insert your account number]
- Name: [insert your name]
- Contact number: [insert your contact number]
I would appreciate a prompt response regarding the actions you will take to resolve this issue. If there is any additional information you need from me, please let me know.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Additional tips:
- Make sure to include all the necessary details, such as your account number, name, and contact number.
- Be clear and concise in describing the issue you are facing.
- Keep a polite and professional tone throughout the email.
- Attach any relevant documents or screenshots that may help the customer care team to resolve the issue.
- Follow up with a phone call or another email if you don't receive a response within a reasonable timeframe.
You can send this email to Airtel's customer care email address, which is [email protected].