Android gmail not receiving outlook mail

A common issue!

If your Android device is not receiving Outlook emails in the Gmail app, here are some troubleshooting steps to help you resolve the issue:

  1. Check Outlook settings: Ensure that your Outlook account is set up correctly on your Android device. Go to Settings > Accounts > Outlook, and verify that your account is active and configured correctly.
  2. Check Gmail settings: Make sure that the Gmail app is set up to receive emails from Outlook. Go to Settings > Accounts > Gmail, and ensure that the "Fetch email from" option is set to "Outlook" or "Exchange".
  3. IMAP vs. POP: If you're using IMAP (Internet Message Access Protocol) to sync your Outlook emails, try switching to POP (Post Office Protocol) to see if it resolves the issue. Go to Settings > Accounts > Outlook, and toggle the "IMAP" switch to "Off".
  4. Check Outlook server settings: Verify that the Outlook server settings are correct. You can find these settings in your Outlook account settings or by contacting your Outlook administrator.
  5. Clear Gmail app data: Sometimes, clearing the Gmail app data can resolve issues with email syncing. Go to Settings > Apps > Gmail > Storage > Clear data.
  6. Check for updates: Ensure that your Gmail app and Android operating system are up-to-date. Go to Settings > System > System update to check for updates.
  7. Disable and re-enable Outlook account: Try disabling and re-enabling your Outlook account in the Gmail app. Go to Settings > Accounts > Outlook, and toggle the switch to "Off" and then back to "On".
  8. Check for Outlook server issues: If none of the above steps resolve the issue, it's possible that there's an issue with the Outlook server. Try checking the Outlook server status page or contacting your Outlook administrator to see if there are any known issues.
  9. Reset Gmail app: If all else fails, you can try resetting the Gmail app to its default settings. Go to Settings > Apps > Gmail > Storage > Clear data and then uninstall the app. Reinstall the Gmail app from the Google Play Store.
  10. Contact Outlook support: If none of the above steps resolve the issue, it's possible that there's a problem with your Outlook account or settings. Contact Outlook support for further assistance.

I hope these steps help you resolve the issue and start receiving your Outlook emails in the Gmail app on your Android device!