Apple mail exchange unable to verify account name or password

The frustrating error message!

The "Apple Mail Exchange unable to verify account name or password" error typically occurs when there's an issue with your email account settings or authentication. Here are some troubleshooting steps to help you resolve the issue:

  1. Check your email account settings:
    • Ensure that your email account settings are correct, including the username, password, and server settings.
    • Double-check that your email account is set up correctly in Apple Mail.
  2. Verify your email account password:
    • Make sure you're using the correct password for your email account.
    • Try resetting your email account password if you're unsure.
  3. Check your email account's IMAP/POP settings:
    • Ensure that your email account's IMAP (Internet Message Access Protocol) or POP (Post Office Protocol) settings are correct.
    • Check your email provider's documentation for the correct settings.
  4. Disable and re-enable your email account:
    • Go to Apple Mail > Preferences > Accounts > Select your email account > Click the minus button (-) to remove the account.
    • Wait for a few seconds, then click the "+" button (+) to add the account again.
  5. Check for email account authentication issues:
    • Ensure that your email account is set up to use authentication (e.g., SSL/TLS or STARTTLS).
    • Check your email provider's documentation for specific authentication requirements.
  6. Try using a different email client:
    • Try accessing your email account using a different email client, such as Microsoft Outlook or Mozilla Thunderbird, to see if the issue persists.
  7. Reset your Apple Mail settings:
    • Go to Apple Mail > Preferences > General > Reset > Reset Apple Mail Settings.
  8. Check for software updates:
    • Ensure that your Mac and Apple Mail are up to date.
    • Update your Mac and Apple Mail to the latest versions.
  9. Contact your email provider's support:
    • If none of the above steps resolve the issue, contact your email provider's support team for assistance.

If you've tried all these steps and still encounter the issue, you may want to consider resetting your email account password or seeking further assistance from Apple Support or your email provider's support team.