Australia post redirected mail

The frustration of redirected mail! Australia Post has a process in place to help you track down missing or undeliverable mail. Here's what you can do:

What is redirected mail? Redirected mail is a service offered by Australia Post to forward mail to a new address if the original address is no longer valid or if the recipient has moved.

How to request redirected mail:

  1. Contact Australia Post: Reach out to Australia Post's customer service team by phone (13 13 18) or online through their website.
  2. Provide details: Provide the following information:
    • Your name and contact details
    • The original address of the mail
    • The new address you'd like the mail forwarded to
    • The type of mail you're expecting (e.g., letter, parcel, package)
  3. Pay the fee: There may be a fee associated with redirecting mail, which varies depending on the type of mail and the length of time the redirection is in place.

Types of redirected mail:

  1. Temporary redirection: This is a short-term solution for a specific period, usually up to 12 months.
  2. Permanent redirection: This is a long-term solution, usually for an indefinite period.

What happens to redirected mail: Once you've requested redirected mail, Australia Post will:

  1. Search for the mail: They'll search for the original mail and forward it to the new address.
  2. Hold mail: If the mail is undeliverable, it will be held at a local post office for collection or redelivery.

Tips and considerations:

  1. Notify senders: Inform senders of your new address to avoid delays or lost mail.
  2. Check with senders: If you're expecting important mail, check with the sender to confirm they've updated their records with your new address.
  3. Monitor your mail: Keep an eye on your mail and report any issues or concerns to Australia Post.

Remember to always keep your address up to date with Australia Post and other relevant organizations to avoid any issues with redirected mail.