Axis bank complaint mail id priority

Here are the Axis Bank complaint mail IDs for priority resolution:

Priority Complaints

• For Priority Complaints related to:
  • Credit Cards: [email protected]
  • Debit Cards: [email protected]
  • Loans: [email protected]
  • Demat Accounts: [email protected]
  • Mutual Funds: [email protected]
  • Insurance: [email protected]

General Complaints

• For general complaints or feedback, you can email: [email protected]

Phone Numbers

• For priority complaints, you can also call the following numbers:
  • 1860 419 5555 (Toll-free)
  • +91 22 6797 7000 (International)

Timing

• The Axis Bank customer care team is available to assist you from 9:00 AM to 6:00 PM, Monday to Saturday.

Note

• Please ensure that you provide your account number, contact details, and a clear description of the issue you are facing in your email or phone call.
• Axis Bank may respond to your complaint within 24-48 hours, depending on the complexity of the issue.

Remember to keep a record of your complaint, including the date, time, and details of the issue, as well as any subsequent communications with the bank.