Best line for mail in compny satisfaction

Here are some examples of effective lines for a mail-in company satisfaction survey:

  1. Overall Satisfaction: How satisfied are you with our company's products/services?

(Scale: Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied)

  1. Quality of Products/Services: How would you rate the quality of our products/services?

(Scale: Excellent, Good, Fair, Poor)

  1. Ordering Process: How easy was it to place your order with us?

(Scale: Very Easy, Easy, Neutral, Difficult, Very Difficult)

  1. Shipping and Delivery: How satisfied are you with our shipping and delivery process?

(Scale: Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied)

  1. Customer Service: How would you rate the customer service you received from our company?

(Scale: Excellent, Good, Fair, Poor)

  1. Value for Money: Do you feel that our products/services were a good value for the price?

(Scale: Strongly Agree, Somewhat Agree, Neutral, Somewhat Disagree, Strongly Disagree)

  1. Likelihood to Recommend: How likely are you to recommend our company to a friend or colleague?

(Scale: Very Likely, Likely, Neutral, Unlikely, Very Unlikely)

  1. Reason for Satisfaction/Dissatisfaction: What did you like/dislike most about your experience with our company?

(Open-ended text field for respondents to provide feedback)

  1. Frequency of Purchase: How often do you plan to purchase from our company in the future?

(Scale: Very Often, Often, Occasionally, Rarely, Never)

  1. Net Promoter Score (NPS): On a scale of 0-10, how likely are you to recommend our company to others?

(Scale: 0-3, 4-6, 7-8, 9-10)

Remember to keep your survey questions concise, clear, and easy to understand. You can also use a mix of multiple-choice and open-ended questions to gather both quantitative and qualitative feedback.