Bigbasket head office mail for complaint

Here is the contact information for BigBasket's head office and customer service department:

Head Office:

BigBasket No. 164, 1st Floor, 1st Main Road, HAL 2nd Stage, Indiranagar, Bengaluru - 560008, Karnataka, India

Customer Service:

Phone: 080-6723 6723 (Monday to Saturday, 9:00 AM to 6:00 PM)

Email: [email protected]

Complaint Email:

If you have a complaint or issue with your order, you can email the customer service team at [email protected]. Please provide as much detail as possible about your issue, including your order number, product name, and any relevant photos or videos.

Social Media:

BigBasket is also active on social media platforms, where you can reach out to them for assistance:

Online Complaint Form:

You can also fill out BigBasket's online complaint form on their website. To do this, follow these steps:

  1. Go to BigBasket's website (www.bigbasket.com)
  2. Click on the "Help" tab at the top of the page
  3. Select "Contact Us" from the dropdown menu
  4. Fill out the complaint form with your details and issue description
  5. Submit the form

Remember to keep a record of your complaint, including the date and time you submitted it, as well as any subsequent correspondence with the customer service team.