Bt mail spam settings

To manage spam settings for your BT Mail account, follow these steps:

Method 1: Using the BT Mail website

1. Log in to your BT Mail account on the BT website.
2. Click on the "Settings" icon (represented by a gear icon) in the top right corner of the page.
3. Select "Spam and junk mail" from the dropdown menu.
4. You can then adjust the following settings:
   • Spam filter level: Choose from "Low", "Medium", or "High" to determine how aggressively the spam filter blocks emails.
   • Whitelist: Add email addresses or domains to a whitelist to ensure that emails from these sources are not marked as spam.
   • Blacklist: Add email addresses or domains to a blacklist to block emails from these sources.
   • Spam folder: Choose whether to move suspected spam emails to the "Spam" folder or delete them.
5. Click "Save" to apply your changes.

Method 2: Using the BT Mail app

1. Open the BT Mail app on your mobile device.
2. Tap the "Menu" icon (represented by three horizontal lines) in the top left corner of the screen.
3. Select "Settings" from the menu.
4. Scroll down to the "Spam and junk mail" section.
5. Adjust the settings as desired, using the same options as described above.
6. Tap "Save" to apply your changes.

Additional tips

• If you're experiencing issues with spam emails, you can also report them to BT Mail by clicking the "Report spam" button in the email header.
• You can also use the "Mark as not spam" button to mark an email as legitimate if it was incorrectly flagged as spam.
• If you're concerned about phishing emails, consider enabling two-factor authentication (2FA) for your BT Mail account to add an extra layer of security.