Can't add university email to windows 10 mail
Frustrating! I'm here to help you troubleshoot the issue. Adding a university email account to Windows 10 Mail can be a bit tricky, but let's go through some steps to resolve the problem.
Before we begin:
- Make sure you have the correct email address and password for your university account.
- Ensure that your university's email server settings are correct. You can find these settings on your university's IT website or by contacting their support team.
Step 1: Check the email settings
- Open the Mail app on your Windows 10 device.
- Click on the "Settings" icon (represented by a gear) in the top right corner.
- Click on "Accounts" and then "Add account".
- Select "Other account" and then "Manual setup".
- Enter your university email address and password.
- Click on "Next" and then "Connect".
Step 2: Configure the email settings
- In the "Account settings" window, enter the following information:
- Email address: Your university email address
- Username: Your university email address (without the "@university.edu" part)
- Password: Your university email password
- Server: Your university's email server (e.g., "imap.university.edu" for IMAP or "pop.university.edu" for POP)
- Port: The port number used by your university's email server (e.g., 993 for IMAP or 995 for POP)
- Authentication: Select "Basic authentication" or "OAuth 2.0" if available
- Click on "Next" and then "Connect".
Step 3: Verify the email settings
- If the connection is successful, you should see a confirmation message.
- Check your university email account settings to ensure that the settings are correct.
Common issues and solutions:
- Authentication issues: If you're having trouble authenticating, try using the "Basic authentication" option instead of "OAuth 2.0".
- Server settings: Double-check your university's email server settings to ensure they're correct.
- Port issues: If you're using the wrong port number, try changing it to the correct one.
- Certificate issues: If you're getting a certificate error, try disabling the "Verify server identity" option.
Additional tips:
- If you're still having trouble, try resetting your university email account password and then re-adding the account to Windows 10 Mail.
- If you're using a university-issued laptop or device, contact your university's IT support team for assistance.
- If you're using a personal device, you may need to contact your university's IT support team to obtain the correct email server settings.
I hope these steps and tips help you resolve the issue and add your university email account to Windows 10 Mail successfully!