Can't see folders in yahoo mail
Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some possible solutions to help you see folders in your Yahoo Mail account:
- Check your folder settings: Ensure that the folder you're looking for is not hidden or set to "All" or "None". To do this:
- Log in to your Yahoo Mail account.
- Click on the gear icon () in the top right corner.
- Select "Settings" from the dropdown menu.
- Click on "Folders" from the left-hand menu.
- Check if the folder you're looking for is listed and not set to "All" or "None".
- Check your folder permissions: If you're using a shared mailbox or have multiple accounts, ensure that you have the necessary permissions to view the folder. To do this:
- Log in to your Yahoo Mail account.
- Click on the gear icon () in the top right corner.
- Select "Settings" from the dropdown menu.
- Click on "Accounts" from the left-hand menu.
- Check the permissions for the folder you're trying to access.
- Clear browser cache and cookies: Sometimes, clearing your browser cache and cookies can resolve the issue. To do this:
- Close your browser.
- Clear your browser's cache and cookies.
- Restart your browser and log back in to your Yahoo Mail account.
- Check for browser extensions: Some browser extensions might interfere with your ability to see folders in Yahoo Mail. Try disabling any extensions you suspect might be causing the issue:
- Close your browser.
- Disable any browser extensions you suspect might be causing the issue.
- Restart your browser and log back in to your Yahoo Mail account.
- Try a different browser: If you're using a specific browser, try accessing your Yahoo Mail account using a different browser to see if the issue persists.
- Contact Yahoo Support: If none of the above solutions work, you can contact Yahoo Support for further assistance. They may be able to help you troubleshoot the issue or provide additional guidance.
I hope one of these solutions helps you resolve the issue and see your folders in Yahoo Mail!