Can i change delivery address with royal mail
Yes, you can change the delivery address with Royal Mail, but it depends on the type of service you're using and the stage of the delivery process. Here are some scenarios:
- Before dispatch: If you've just sent a parcel or letter and want to change the delivery address, you can contact Royal Mail's Customer Service team and ask them to update the address. They may be able to do this if the item hasn't been dispatched yet.
- After dispatch: If the item has already been dispatched, you can still try to change the delivery address, but it's more complicated. You'll need to contact Royal Mail's Customer Service team and explain the situation. They may be able to redirect the item to the new address, but this is not guaranteed and may incur additional costs.
- Special Delivery: If you've used Royal Mail's Special Delivery service, you can change the delivery address up to 1pm on the day of dispatch. After this time, the address cannot be changed.
- Online services: If you've booked a delivery online, you can usually change the delivery address through the Royal Mail website or mobile app. Look for the "Manage Your Delivery" option and follow the instructions.
To change the delivery address with Royal Mail, you'll need to:
- Contact Royal Mail's Customer Service team: You can call them on 03457 740 740 (UK only) or +44 1752 336 000 (international).
- Provide your tracking number or reference number: Have your tracking number or reference number ready to provide to the customer service representative.
- Explain the situation: Clearly explain why you want to change the delivery address and provide the new address details.
- Wait for confirmation: The customer service representative will let you know if they can update the address and provide a confirmation number.
Keep in mind that changing the delivery address may incur additional costs, and it's not always possible to change the address once an item has been dispatched.