Can i collect mail from sorting office without the card
In the UK, the Royal Mail's policy is that you need to present a valid card or identification to collect mail from a sorting office. This is to ensure that the mail is being collected by the intended recipient and to prevent unauthorized access to mail.
However, there are some exceptions and alternatives:
- Proof of identity: If you don't have the card, you can try to provide alternative proof of identity, such as a valid passport, driving license, or utility bill with your name and address. The sorting office staff may accept this as proof of identity and allow you to collect your mail.
- Contact the sender: If you're unable to collect your mail from the sorting office, you can contact the sender (e.g., the person or business that sent you the mail) and ask them to resend the mail or provide an alternative address.
- Visit a post office: If you're unable to collect your mail from the sorting office, you can try visiting a nearby post office. They may be able to help you collect your mail or provide an alternative solution.
- Contact Royal Mail: If you're unable to collect your mail and none of the above options work, you can contact Royal Mail's customer service team to report the issue and ask for their assistance.
Remember to always keep your mail collection card safe and secure to avoid any issues when collecting your mail.