Can i return online macy's purchases in the bag mailed
According to Macy's return policy, you can return online purchases by mail, but there are some conditions and guidelines to follow:
- Timeframe: You have 180 days from the date of delivery to initiate a return.
- Original packaging: Try to return items in their original packaging, including all tags, accessories, and packaging materials.
- Prepaid return shipping label: Macy's provides a prepaid return shipping label with your online order. You can use this label to send back your return.
- Return form: Fill out the return form that came with your order and include it with your return package.
- Item condition: Items must be in their original condition, with all tags attached and in good condition.
To initiate a return by mail:
- Go to Macy's website and sign in to your account.
- Click on "My Account" and then "Order History."
- Find the order containing the item you want to return and click on "Return Item(s)."
- Follow the prompts to print a return shipping label and return form.
- Carefully package the item(s) and attach the return shipping label to the outside of the package.
- Ship the package back to Macy's using the prepaid return shipping label.
Important notes:
- If you don't have the original packaging, you can still return the item, but it may be subject to a restocking fee.
- If you're returning a gift, you'll need to provide the gift receipt and a note with your return form indicating that it's a gift return.
- If you're returning a final sale item, it's not eligible for return or exchange.
For more information on Macy's return policy, you can visit their website or contact their customer service department.