Can not open pdf attachments on yahoo mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you open PDF attachments on Yahoo Mail:

  1. Check your browser settings: Ensure that your browser is set to open PDF files by default. You can do this by:
    • Google Chrome: Go to Settings > Advanced > Content settings > PDF documents, and select "Open PDF files in Adobe Acrobat" or "Open PDF files in Google Chrome".
    • Mozilla Firefox: Go to Options > Applications > PDF files, and select "Use Adobe Acrobat" or "Use a different application".
    • Microsoft Edge: Go to Settings > View advanced settings > PDF files, and select "Open PDF files in Adobe Acrobat" or "Open PDF files in Microsoft Edge".
  2. Update your Adobe Acrobat Reader: Make sure you have the latest version of Adobe Acrobat Reader installed. You can download the latest version from the Adobe website.
  3. Check for conflicts with other PDF viewers: If you have multiple PDF viewers installed, try closing them and then try opening the PDF attachment again. You can also try uninstalling other PDF viewers and see if that resolves the issue.
  4. Try downloading the PDF attachment instead: Instead of trying to open the PDF attachment directly in Yahoo Mail, try downloading it to your computer and then opening it with Adobe Acrobat Reader or another PDF viewer.
  5. Check your Yahoo Mail settings: Ensure that your Yahoo Mail account is set to allow PDF attachments. You can do this by:
    • Log in to your Yahoo Mail account
    • Click on the gear icon in the top right corner
    • Select "Settings"
    • Scroll down to the "Attachments" section
    • Ensure that "PDF" is selected as a allowed attachment type
  6. Clear your browser cache and cookies: Sometimes, clearing your browser cache and cookies can resolve issues with opening PDF attachments. You can do this by:
    • Google Chrome: Press Ctrl + Shift + Delete, select "Cookies and other site data" and "Cached images and files", and then click "Clear data".
    • Mozilla Firefox: Press Ctrl + Shift + Delete, select "Cookies" and "Cache", and then click "Clear".
    • Microsoft Edge: Press Ctrl + Shift + Delete, select "Cookies and site data" and "Cached data", and then click "Clear".

If none of these steps resolve the issue, you can try contacting Yahoo Mail support for further assistance.