Can walmart orders be returned by mail
Yes, Walmart does offer a mail return option for online orders. Here are the details:
Walmart's Mail Return Policy:
- Eligible Items: Most items purchased online from Walmart.com can be returned by mail, except for a few exceptions like:
- Fresh produce, meat, dairy products, and other perishable items.
- Personal care items like cosmetics, fragrances, and skincare products.
- Items that require installation or assembly.
- Return Window: You can return items by mail within 90 days of delivery.
- Return Process:
- Go to Walmart's website and sign in to your account.
- Click on "Order History" and select the order containing the item you want to return.
- Click on "Return Item" and follow the prompts to initiate the return process.
- Print a return label and attach it to the outside of the package.
- Ship the item back to Walmart using a trackable shipping method (like USPS, UPS, or FedEx).
- Refund: Once Walmart receives the returned item, they will process a refund to your original payment method. Refunds typically take 5-7 business days to process.
Tips and Reminders:
- Make sure to include all original packaging, accessories, and documentation with the returned item.
- Keep a record of your return tracking number and the return shipping cost, as you may need to provide this information if there's an issue with the return.
- If you're returning an item that's damaged or defective, you may need to provide additional documentation or photos to support your claim.
- If you're unsure about the return process or have questions, you can contact Walmart's customer service at (800) 925-6278 or help.walmart.com.
Remember to always check Walmart's website for the most up-to-date information on their return policy and procedures.