Can you change delivery address on royal mail
Yes, you can change the delivery address on a Royal Mail parcel or package. Here are the steps:
Online
- Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
- Click on "Track a parcel" and enter your tracking number.
- Click on "Change delivery address" and select the new address from your address book or enter a new address manually.
- Confirm the changes and click "Save".
By Phone
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Provide your tracking number and the new delivery address.
- The customer service representative will update the address for you.
In Person
- Take your parcel to a Royal Mail Post Office branch.
- Show the parcel and your ID to the postmaster.
- Ask them to update the delivery address.
- They will need to verify your identity and the new address before making the change.
Important Notes
- You can only change the delivery address if the parcel has not been dispatched yet.
- If the parcel has already been dispatched, you may need to contact the sender to request a redirect or return the parcel to them.
- There may be a fee for changing the delivery address, depending on the circumstances.
- If you're changing the delivery address for a parcel that's already been delivered, you'll need to contact the recipient to arrange for the parcel to be returned to you.
Remember to always check the Royal Mail website or contact their customer service team if you have any questions or concerns about changing the delivery address on a parcel.