Cannot open links from windows live mail
Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem of not being able to open links from Windows Live Mail:
1. Check your browser settings: Ensure that your default browser is set to open links from Windows Live Mail. You can do this by:
- Right-clicking on a link in Windows Live Mail and selecting "Properties" (or "Open with" on some systems).
- In the "Properties" window, click on the "General" tab.
- Make sure the "Open with" dropdown menu is set to your preferred browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, etc.).
2. Update your browser: Ensure that your browser is up-to-date, as outdated browsers might not work properly with Windows Live Mail. Check for updates and install the latest version.
3. Disable any add-ons or extensions: Sometimes, add-ons or extensions can interfere with link opening. Try disabling them temporarily to see if it resolves the issue:
- For Google Chrome: Go to Chrome settings (three vertical dots in the top right corner) > More tools > Extensions > toggle off any suspicious extensions.
- For Mozilla Firefox: Go to Firefox settings (three horizontal lines in the top right corner) > Add-ons > Extensions > toggle off any suspicious extensions.
4. Check for malware: Malware can also cause issues with link opening. Run a full scan with your antivirus software to detect and remove any potential threats.
5. Reset Windows Live Mail: Try resetting Windows Live Mail to its default settings:
- Go to Start > All Programs > Windows Live > Windows Live Mail > Options > Other > Reset.
- Follow the prompts to reset Windows Live Mail.
6. Check for Windows updates: Ensure that your Windows operating system is up-to-date, as updates often include bug fixes and security patches that can resolve issues like this.
7. Re-register Windows Live Mail: Re-registering Windows Live Mail might resolve the issue:
- Go to Start > Run (or press the Windows key + R) > type "regsvr32 %windir%\System32\wlmapi.dll" > press Enter.
8. Contact Microsoft support: If none of the above steps resolve the issue, you can contact Microsoft support for further assistance. They may be able to provide additional troubleshooting steps or help you resolve the problem.
I hope these steps help you resolve the issue with opening links from Windows Live Mail!