Cannot write new message in hotmail account

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

  1. Check your internet connection: Ensure your internet connection is stable and working properly. Try accessing other websites or apps to see if the issue is specific to Hotmail or a broader internet connectivity problem.
  2. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve issues with online services like Hotmail. Try clearing your browser's cache and cookies, then try accessing your Hotmail account again.
  3. Check your account settings: Ensure your account settings are correct. Go to your Hotmail account settings (gear icon > Settings) and check the following:
    • Make sure your account is not set to "Read-only" or "Limited access".
    • Verify your account password and ensure it's correct.
    • Check your account's security settings, such as two-factor authentication (2FA) or account lockout policies.
  4. Check for browser extensions: Some browser extensions might interfere with your ability to write new messages in Hotmail. Try disabling any recently installed extensions and see if the issue persists.
  5. Try a different browser: If you're using a specific browser, try accessing your Hotmail account using a different browser to see if the issue is browser-specific.
  6. Check for Hotmail outages: Visit the Microsoft Support page or the Hotmail status page to see if there are any reported outages or issues with the service.
  7. Contact Hotmail support: If none of the above steps resolve the issue, you can contact Hotmail support for further assistance. You can reach out to them through their support page or by calling their customer support number (if available in your region).

Remember to provide as much detail as possible when contacting Hotmail support, including the error message you're seeing (if any) and the steps you've taken to troubleshoot the issue.

I hope these steps help you resolve the issue and get back to writing new messages in your Hotmail account!