Cant download file in mail master

I'm here to help!

It's frustrating when you can't download a file from an email. Let's troubleshoot the issue together.

Here are some common reasons why you might not be able to download a file from an email:

1. File size limit: Some email providers have a file size limit, which might prevent you from downloading large files. Check your email provider's file size limit.
2. Attachment type: Some file types, like executable files (.exe), might be blocked by your email provider or antivirus software.
3. Email client or browser issue: The issue might be with your email client or browser. Try using a different email client or browser to see if the problem persists.
4. Server-side issue: The issue might be on the server-side, which could be causing the file to not download.

To resolve the issue, you can try the following:

1. Check the file size: Verify that the file size is within the allowed limit for your email provider.
2. Try a different email client or browser: Use a different email client or browser to see if the problem persists.
3. Check for antivirus software interference: Disable your antivirus software temporarily to see if it's blocking the file download.
4. Contact the sender: Reach out to the sender and ask them to resend the file or provide an alternative way to access the file.
5. Check your email provider's settings: Check your email provider's settings to see if there are any specific settings that might be causing the issue.

If none of these solutions work, please provide more details about the issue, such as:

• The email provider you're using
• The file type and size
• The error message you're seeing (if any)
• The steps you've taken so far to troubleshoot the issue

I'll do my best to help you resolve the issue!