Capital one disputes email address

If you're trying to contact Capital One about a dispute, you can reach out to them through their website or by phone. Here are the steps:

Online Dispute Resolution

  1. Go to the Capital One website (www.capitalone.com) and log in to your account.
  2. Click on "Help" at the top of the page, then select "Dispute a Charge" from the dropdown menu.
  3. Follow the prompts to enter the details of the disputed charge, including the date, amount, and reason for the dispute.
  4. Review and submit your dispute.

Phone Dispute Resolution

  1. Call Capital One's customer service number: 1-800-227-4825 (available 24/7).
  2. Tell the representative that you'd like to dispute a charge on your account.
  3. Provide the representative with the details of the disputed charge, including the date, amount, and reason for the dispute.
  4. Follow the representative's instructions to resolve the dispute.

Email Dispute Resolution

  1. Send an email to Capital One's dispute resolution team at [email protected].
  2. Include the following information in your email:
    • Your account number
    • The date and amount of the disputed charge
    • The reason for the dispute
    • Any supporting documentation (e.g. receipts, invoices)
  3. Wait for a response from Capital One's dispute resolution team, which may take a few days.

Remember to keep a record of your dispute, including the date and time you contacted Capital One, as well as any correspondence or resolution you receive.