Capital one disputes email address
If you're trying to contact Capital One about a dispute, you can reach out to them through their website or by phone. Here are the steps:
Online Dispute Resolution
- Go to the Capital One website (www.capitalone.com) and log in to your account.
- Click on "Help" at the top of the page, then select "Dispute a Charge" from the dropdown menu.
- Follow the prompts to enter the details of the disputed charge, including the date, amount, and reason for the dispute.
- Review and submit your dispute.
Phone Dispute Resolution
- Call Capital One's customer service number: 1-800-227-4825 (available 24/7).
- Tell the representative that you'd like to dispute a charge on your account.
- Provide the representative with the details of the disputed charge, including the date, amount, and reason for the dispute.
- Follow the representative's instructions to resolve the dispute.
Email Dispute Resolution
- Send an email to Capital One's dispute resolution team at [email protected].
- Include the following information in your email:
- Your account number
- The date and amount of the disputed charge
- The reason for the dispute
- Any supporting documentation (e.g. receipts, invoices)
- Wait for a response from Capital One's dispute resolution team, which may take a few days.
Remember to keep a record of your dispute, including the date and time you contacted Capital One, as well as any correspondence or resolution you receive.