Carbonite support email

Here is a sample email that you could send to Carbonite support:

Subject: [Your Issue/Question]

Dear Carbonite Support Team,

I am reaching out to [briefly describe your issue or question]. I am a [your account type, e.g. personal or business] customer and have been using Carbonite for [length of time].

Here are the details of my issue:

• [Provide specific details about your issue, including any error messages or screenshots]

I have tried [any troubleshooting steps you have taken so far] but the issue persists. I would greatly appreciate it if you could assist me in resolving this issue as soon as possible.

My account information is as follows:

• Account email: [your email address]
• Account password: [your password]
• Account ID: [your account ID, if you know it]

I look forward to hearing back from you soon.

Thank you for your time and assistance.

Sincerely, [Your Name]

You can also use the following format to report a technical issue:

Subject: Technical Issue with Carbonite Backup

Dear Carbonite Support Team,

I am experiencing a technical issue with my Carbonite backup. The issue is as follows:

• [Describe the issue, including any error messages or symptoms]

I have tried [any troubleshooting steps you have taken so far] but the issue persists. I would greatly appreciate it if you could assist me in resolving this issue as soon as possible.

My account information is as follows:

• Account email: [your email address]
• Account password: [your password]
• Account ID: [your account ID, if you know it]

I look forward to hearing back from you soon.

Thank you for your time and assistance.

Sincerely, [Your Name]

You can also use the Carbonite support website to submit a ticket and get assistance with your issue.