Contact royal mail track and trace

To contact Royal Mail's Track and Trace service, you can use the following methods:

Online:

  1. Visit the Royal Mail website at www.royalmail.com.
  2. Click on "Track a parcel" at the top of the page.
  3. Enter your tracking number and click "Track".
  4. If you're having trouble tracking your parcel, you can click on "Help" at the top of the page and then "Track and trace" to get assistance.

Phone:

  1. Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
  2. Ask to speak to the Track and Trace team.

Post:

  1. Write to Royal Mail's Track and Trace team at: Royal Mail Track and Trace 100 Victoria Embankment London EC4Y 0HQ

Email:

  1. Send an email to [email protected].

Social Media:

  1. You can also contact Royal Mail's Track and Trace team through their social media channels:
    • Twitter: @RoyalMail
    • Facebook: @RoyalMail

When contacting Royal Mail's Track and Trace team, have your tracking number and any relevant details ready to help them assist you with your query.