Cx arrow recall email
Here's an example email that you could send to customers to recall a product with a faulty CX arrow:
Subject: Important: Recall Notice for CX Arrow Products
Dear [Customer Name],
We are writing to inform you that we have identified a potential safety issue with our CX Arrow products. As a precautionary measure, we are issuing a voluntary recall of these products to ensure your safety and prevent any potential harm.
The affected products are:
- CX Arrow [Model Number] with serial numbers [Serial Number Range]
The issue with these products is that the arrow may not function properly, which could lead to accidents or injuries. We take the safety and quality of our products very seriously, and we are taking immediate action to correct this issue.
If you have purchased one of these products, please stop using it immediately and follow the instructions below:
- Check your product's serial number to see if it is affected by this recall. You can find the serial number on the product's packaging or on the product itself.
- If your product is affected, please return it to us at [Return Address] for a full refund or replacement with a new, safe product.
- Please include a copy of your receipt or proof of purchase with your returned product.
We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us at [Contact Email] or [Contact Phone Number].
Thank you for your cooperation and understanding.
Sincerely,
[Your Name] [Company Name] [Contact Information]
This is just an example, and you should modify it to fit your specific needs and circumstances. It's also a good idea to include any additional information that may be relevant to the recall, such as instructions for returning the product or a list of authorized repair centers.