Did not receive green card in mail

I'm so sorry to hear that you haven't received your green card in the mail. This can be a frustrating and stressful experience. Here are some steps you can take to try to resolve the issue:

  1. Check your status online: You can check your case status online through the USCIS website. You'll need to create an account and enter your receipt number to access your case information.
  2. Contact USCIS: Reach out to the USCIS Contact Center at 1-800-375-5283 (TTY 1-800-767-1833) to report that you haven't received your green card. Be prepared to provide your name, date of birth, and receipt number.
  3. Check with your local post office: Contact your local post office to see if they have any information about the delivery of your green card. They may be able to track the package or provide additional guidance.
  4. Contact your attorney (if applicable): If you have an attorney who helped you with your green card application, reach out to them for assistance. They may be able to help you resolve the issue or provide guidance on what to do next.
  5. File a complaint with USCIS: If you've tried the above steps and still haven't received your green card, you can file a complaint with USCIS. You can do this online or by mail.

What to do if you're concerned about your green card status:

  1. Check your case status: As mentioned earlier, you can check your case status online to see if there are any issues with your application.
  2. Contact USCIS: Reach out to USCIS to ask about the status of your application and any potential issues that may be causing a delay.
  3. Gather documentation: Make sure you have all the necessary documents and evidence to support your green card application. This may include proof of your identity, proof of your relationship with your U.S. citizen or lawful permanent resident spouse or parent, and proof of your eligibility for a green card.
  4. Consider a premium processing request: If you're concerned about the delay in processing your green card application, you may want to consider requesting premium processing. This service guarantees a faster processing time (usually 15 calendar days) for an additional fee.

Remember to stay calm and patient, and don't hesitate to reach out for help if you need it.