Do royal mail inform sender of new address
According to Royal Mail's guidelines, they do not automatically inform the sender of a new address when a customer moves. However, there are a few ways to keep track of changes to a customer's address:
- Change of Address Service: Royal Mail offers a Change of Address Service, which allows customers to notify them of a change of address. This service is free and can be done online or by post. When a customer uses this service, Royal Mail will update their records and send a notification to the sender (if they have opted-in to receive notifications).
- Address File Update: Royal Mail updates their Address File regularly, which includes information on changes to addresses. Senders can access this file through various data providers, such as the Royal Mail Address File or third-party data providers like Experian or Equifax. These files can be used to update mailing lists and ensure that mail is delivered to the correct address.
- Customer Notification: Some customers may choose to notify the sender directly of their new address. This can be done through a variety of channels, such as email, phone, or mail.
It's worth noting that Royal Mail does not guarantee that they will always be informed of a change of address, as customers may not always notify them or update their records. Therefore, it's essential for senders to verify the accuracy of the address information before sending mail.
To minimize the risk of undelivered mail, senders can consider using a combination of the above methods, such as:
- Using the Change of Address Service to notify Royal Mail of changes
- Accessing the Address File to update mailing lists
- Verifying address information with customers directly
By taking these steps, senders can increase the chances of delivering mail to the correct address and reducing the risk of undelivered mail.