Does royal mail have a live chat
Yes, Royal Mail does have a live chat feature on their website. You can access it through their website's "Help" section.
Here's how to find it:
- Go to the Royal Mail website (www.royalmail.com)
- Click on the "Help" tab at the top of the page
- Scroll down to the "Contact Us" section
- Click on the "Live Chat" button
The live chat is available Monday to Friday, 8am to 6pm (excluding bank holidays). You can also use the live chat to track your parcels, report a lost or damaged item, or ask about delivery times.
Additionally, Royal Mail also offers other ways to contact them, such as:
- Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Email: [email protected]
- Post: Royal Mail Customer Services, PO Box 179, Bristol, BS99 7WS
Please note that the live chat may not be available at all times, and you may need to leave a message or wait for a response.