Royal mail insurance delivery

Royal Mail offers a range of insurance options for its delivery services to protect against loss, damage, or theft of items in transit. Here are some details about Royal Mail's insurance delivery services:

Royal Mail Insurance

Royal Mail offers insurance coverage for items sent via its services, including:

  1. Royal Mail Special Delivery Guaranteed: This service provides insurance coverage up to £2,500 for items sent within the UK and up to £500 for items sent internationally.
  2. Royal Mail Signed For: This service provides insurance coverage up to £500 for items sent within the UK and up to £250 for items sent internationally.
  3. Royal Mail 1st Class and 2nd Class: These services provide limited insurance coverage up to £20 for items sent within the UK.

How to claim insurance

If your item is lost, damaged, or stolen, you can claim insurance by following these steps:

  1. Report the incident to Royal Mail within 28 days of the expected delivery date.
  2. Complete a claim form, which can be found on the Royal Mail website or obtained from a post office.
  3. Provide proof of purchase and any relevant documentation, such as a receipt or invoice.
  4. Return the item to Royal Mail, if possible.

Exclusions and limitations

Royal Mail insurance has some exclusions and limitations, including:

  1. Perishable items: Items that are perishable, such as food or flowers, are not covered by Royal Mail insurance.
  2. Fragile items: Items that are fragile or prone to damage, such as glassware or ceramics, may not be fully covered by Royal Mail insurance.
  3. High-value items: Items with a value above the insured amount may not be fully covered by Royal Mail insurance.
  4. Theft: Royal Mail insurance does not cover theft from unattended vehicles or unsecured premises.

Additional tips

  1. Check the value of your item: Before sending an item, check its value and consider purchasing additional insurance coverage if necessary.
  2. Use a trackable service: Use a trackable service, such as Royal Mail Special Delivery Guaranteed, to ensure that your item can be tracked and traced.
  3. Keep a record of your item: Keep a record of your item, including its value, description, and any relevant documentation, in case you need to make a claim.

By understanding Royal Mail's insurance delivery services and following these tips, you can help protect your items in transit and ensure that you are fully covered in case of loss, damage, or theft.